Project: Complete bathroom remodel
(RE-ADDING REVIEW AS THERE WERE ERRORS TO OUR ORIGINAL REVIEW UPLOADED BELOW)\r\nWe found out I was 2 months pregnant in February of this year and knew we had to get a jump start on the bathroom remodeling projects we so desperately needed to complete before baby\'s arrival. Through a series of unfortunate events, we were screwed over by TWO contractors. We found out one of them was completely fraudulent and operating under a license that was not even his. Then the second contractor backed out of our contract after he was offered a much higher paying / larger scale job that was going to pay wayyyy more than our smaller job would have... That brings us to the point where we met Jimmy and his company, Pacific Surface. After my husband scrambled to line up about 5 contractors to see who could possibly finish this impossible task in time, we ended up going with Jimmy for several reasons. He was up front and honest, his prices were extremely competitive, he was kind and sympathetic to our situation, and treated us like actual people and not just another job on his list he was trying to check off. We felt extremely confident with Jimmy and team, and honestly wished we had found him in the first place. He was able to start relatively quickly, with a time frame and plan in place to be done before baby was due so we would have at least a week or so to get the rest of our affairs in order before his arrival. Every step of the way, Jimmy was present, took the time to really understand our vision AND respected our choices. If there were suggestions for improvement along the way, he always filled us in so we could be sure the job was getting done right the first time (a lot of things we feel contractors these days couldn\'t care less about). He was available whenever we needed him. When a couple of minor issues or questions arose throughout the process, he was there next day to address AND resolve to our complete satisfaction. Jimmy and team were All of the above, while remaining one of the nicest and most friendly and understanding group of people we have ever worked with in ANY field. Not saying there are not still good construction companies out there, but up until Jimmy and his team with Pacific Stone, we were not having any luck. We want to thank Jimmy and team from the bottom of our hearts for the outstanding work they did on our guest bathroom, and for always going the extra mile when needed. If we happen to need any additional projects done in the future, he wi
Project: Complete bathroom remodel
Honestly, this review would have come a lot sooner, but I ended up going into labor early and our baby had to stay in the NICU for a bit. :(\r\nThe review would have also been a lot longer, but we\'re trying to fit this in in betwen the baby\'s sleeping schedule haha. \r\n\r\nLong story short, when we found out I was already 2 months pregnant in February of this year, we knew we had to get a jump start on the bathroom remodeling projects we so desparately needed to complete before baby\'s arrival. Through a series of unfortunate events, we were screwed over by TWO contractors. We found out one of them was completely fraudulent and operating under a license that was not even his. Then the second contractor backed out of our contract after he was offered a much higher paying / larger scale job that was going to pay wayyyy more than our smaller job would have... so he made up some BS in order to cancel our contractr and pull his workers from our job so he could put them on the bigger job... That contractor did that to us 3 WEEKS BEFORE I WAS SET TO GIVE BIRTH. and yes, he was aware... clearly no empathy, compassion or remorse. \r\n\r\nThat brings us to the point where we met Jimmy and his company, Pacific Surface. After my husband scrambled to line up about 5 contractors to see who could possibly finish this impossible task in time, we ended up going with Jimmy for several reasons. He was up front and honest, his prices were extremely competitive, he was kind and sympathetic to our situation, and treated us like actual people and not just another job on his list he was trying to check off. \r\n\r\nWe felt extremely confident with Jimmy and team, and honestly wished we had found him in the before trying those other two baffoons. He was able to start reletively quickly, with a time frame and plan in place to be done before baby was due so we would have at least a week or so to get the rest of our affairs in order beofre his arrival. \r\n\r\nEvery step of the way, Jimmy was present, took the time to really understand our vision AND respected our choices. If there were suggestions for improvement along the way, he always filled us in so we could be sure the job was getting done right the first time (alot of things we feel contracters these days couldn\'t care less about). He was available whenever we needed him. When a couple of issues arised throughout the process, he was there next day to address AND resolve to our complete satisfaction. \r\n\r\nJimmy and team
Project: .
I hired Pacific Surface to do a pretty big tile project on pretty short notice. Jimmy and his crew came in a perfect tme frame, completed the job in 3 days. It looks great! I highly recommend them.\r\nThanks Jimmy!
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